Maccaferri North America

IT Coordinator

Locations: Fort Lawn, SC area

Company Overview:
Maccaferri Inc. is a global leader in engineered environmental solutions, specializing in Geometallic and geosynthetic materials for civil engineering and construction applications. With a reputation for innovation, quality, and industry leadership, we focus on delivering high-performance solutions to complex geotechnical challenges.

Position Overview

Officine Maccaferri is a global industrial group with operations in over 100 countries. We are seeking an experienced IT Coordinator, North America to support our Fort Lawn, SC facility, ensuring reliable, secure, and well-managed IT services for the local operation while contributing to broader business process improvement initiatives. This role will also support the IT environment of two additional offices in North America: Hagerstown, MD (USA) and Cambridge, Ontario (Canada), working closely with corporate IT leadership, and requires availability to travel across these locations, as well as to other Maccaferri sites in the USA and abroad, as business needs require.

Key Responsibilities

  • Coordinate day-to-day IT operations across the Fort Lawn, Hagerstown, and Cambridge facilities, escalating issues to Regional and Corporate IT where appropriate.
  • Coordinate the full lifecycle of laptops, desktops, mobile phones, and related equipment: ordering (based on approved requests), configuration, assignment, replacement, repairs, returns, and disposal. Maintain an accurate inventory across all NA locations.
  • Provide IT service delivery to end users, ensuring timely support and resolution of technical issues, and escalating complex issues to Regional and Corporate IT
  • Support and coordinate the execution of IT projects led by corporate or regional IT (system rollouts, infrastructure upgrades, migrations, etc.)
  • Support the manufacturing site’s operational technology needs, including shop floor workstations, scanners, printers, and connectivity, in coordination with Operations and corporate IT.
  • Coordinate with local vendors and service providers to maintain service continuity for internet, networks, printers, phones, and conference room equipment, escalating issues and commercial matters (contracts, pricing, renewals) to Regional and Corporate IT.
  • Follow and support compliance with corporate IT policies, security standards, and industry best practices
  • Work with global/regional IT teams, under their direction, to implement local initiatives in line with corporate strategy
  • Coordinate employee onboarding and offboarding for devices, accounts, access, and phone service, working with HR and corporate IT
  • Support the North American IT budget process by providing input to annual planning and spending forecasts, tracking local spend, and preparing purchase requests and vendor cost information for approval by IT leadership
  • Support the implementation of new business processes and workflow improvements when needed
  • Travel to Hagerstown, MD, Cambridge, Ontario, and other Maccaferri sites in the USA and abroad as needed, to provide on-site IT support and coordination

Required Qualifications

  • Associate degree, technical diploma/certification, or equivalent combination of education and relevant IT experience will be considered in lieu of a bachelor’s degree.
  • 3–5 years of proven experience in an IT Coordinator, IT Specialist, or similar role, preferably supporting a manufacturing, industrial, distribution, or multi-site environment.
  • Strong knowledge of IT service management: equipment, contracts, licensing, and end-user support
  • Experience supporting or coordinating IT projects from planning through execution
  • Solid understanding of IT infrastructure (networks, servers, workstations, security)
  • Experience coordinating with vendors and service providers
  • Excellent communication skills and ability to work with both technical and non-technical stakeholders

Preferred Qualifications (Nice to Have)

  • Bachelor’s degree in Information Technology, Computer Science, Information Systems, Business Information Systems, or a related field preferred.Experience with business process analysis and improvement
  • Track record of supporting or leading the implementation of new operational processes
  • Familiarity with ERP systems (e.g., SAP) in an industrial context

What We Offer

  • Opportunity to work with a global industrial leader with international exposure

Additional Information

Competitive salary commensurate with experience, plus performance-based bonuses tied to project success and market expansion targets.

Comprehensive benefits package includes health insurance (company pays 90% healthcare premium, ,safe harbor employer matching 401K paid time off, and professional development opportunities.

Travel

  • Availability to travel to Hagerstown, MD (USA), Cambridge, Ontario (Canada), and other Maccaferri sites in the USA and abroad as needed
  • Valid passport and ability to travel internationally (cross-border travel to Canada required)

Work Authorization

Applicants must be authorized to work in the United States on a full-time basis. No visa sponsorship available.

Equal Employment Opportunity Statement

Maccaferri USA is an Equal Opportunity Employer. We make employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, or any other status protected by applicable federal, state, or local law.

We are committed to fostering a diverse and inclusive workplace and encourage applications from qualified candidates who share our vision for expanding innovative engineered solutions across North America.

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