Maccaferri North America

Inside Sales Representative

Western USA & Canada Territory

Company Overview:

Maccaferri Inc. is a global leader in engineered environmental solutions, specializing in Geometallic and geosynthetic materials for civil engineering and construction applications. With a reputation for innovation, quality, and industry leadership, we focus on delivering high-performance solutions to complex geotechnical challenges.

Position Overview:

An Inside Sales Representative is responsible for selling products or services from an office environment, primarily through phone calls, emails, and virtual communication.

Key Responsibilities:

  • Lead Generation: Identify and qualify potential leads through inbound and outbound sales efforts, including cold calling and email campaigns.
  • Customer Communication: Engage with customers to understand their needs, answer questions, and provide product information.
  • Sales Process Management: Manage the entire sales cycle from lead generation to closing deals, including price validation, ensuring a smooth and efficient process.
  • Forecasting: Regularly engage with customers to develop a forecast for shipments for a 30-60-90-day cycle.
  • Relationship Building: Build and maintain strong relationships with clients to foster trust and encourage repeat business.
  • Sales Reporting: Maintain accurate records of sales activities, customer interactions, and follow-up actions in a CRM system.
  • Collaboration: Work closely with the sales team and other departments to develop effective sales strategies and achieve sales targets.

Required Skills and Qualifications:

  • Communication Skills: Excellent verbal and written communication skills are essential for engaging with customers and presenting products effectively. Preferably bilingual in Spanish & English.
  • Sales Experience: Previous experience in sales, particularly in an inside sales or call center environment, is preferred.
  • Customer Service Orientation: Strong customer service skills to ensure high levels of customer satisfaction.
  • Organizational Skills: Ability to manage multiple accounts and tasks simultaneously while maintaining attention to detail.
  • Technical Proficiency: Familiarity with Microsoft Office apps including CRM software and other sales tools to track interactions and manage leads.

Educational Requirements:

  • A high school diploma or GED is required, with a preference for candidates holding a degree in business or a related field.

Work Environment:

  • Inside Sales Representatives may be remote or based in an office setting, utilizing phones and computers to connect with customers. This role is crucial for driving revenue growth while maintaining cost efficiency, as it eliminates the need for face-to-face interactions.

Additional Information

Competitive salary commensurate with experience, plus performance-based bonuses tied to project success and market expansion targets.

Comprehensive benefits package includes health insurance (company pays 90% healthcare premium, ,safe harbor employer matching 401K paid time off, and professional development opportunities.

Work Authorization

Applicants must be authorized to work in the United States on a full-time basis. No visa sponsorship available.

Equal Employment Opportunity Statement

Maccaferri USA is an Equal Opportunity Employer. We make employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, or any other status protected by applicable federal, state, or local law.

We are committed to fostering a diverse and inclusive workplace and encourage applications from qualified candidates who share our vision for expanding innovative engineered solutions across North America.

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