Albania

OUTBOUND SALES SPECIALIST

for our offices in Tirana

We are a CX Transformation company specialized in Business consulting, Technology, Data and AI Intelligent Operations. With a result-driven entrepreneurial mindset and a deep rooted customer-centric culture, we support digital transformation programs across the entire customer life-cycle.

For our offices in Tirana, we are looking for ambitious Outbound Sales Specialists to join a premium banking account opening campaign. In this high-velocity role, you will reach out directly to warm leads, interested potential clients who have already shown intent and guide them through converting into active account holders.

Who are you?

You have:

  • Advanced Sales Expertise: Proven track record in outbound sales, upselling, cross-selling, or financial products.
  • Language Proficiency: Fluency in both Albanian and English is mandatory.
  • Communication Skills: Exceptional verbal communication, negotiation, and persuasive abilities.
  • Results-Oriented: Highly motivated by targets, performance bonuses, and driving account growth.
  • Full Availability: Ability to work strictly on-site in the office.

What will you do?

  • Conduct targeted outbound calls to warm leads to convert interest into new account openings.
  • Pitch relevant banking products and services tailored to each prospective client’s needs.
  • Overcome client hesitations and handle objections effectively to secure final account activations.
  • Meet and exceed weekly and monthly account conversion quotas and sales targets.
  • Ensure precise data management and tracking of every lead conversion in the CRM platform.

What do we have to offer?

  • Competitive base salary paired with a highly rewarding conversion commission/bonus scheme.
  • Full initial training.
  • Clear opportunities for internal growth and career progression.
  • Dynamic, team-driven, modern office environment.

Assist Digital for 2022 received "Best Customer Experience Company" award in Albania.

#CustomerIntimacyAtScale

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