Aruba

Inside Sales & Support

About Us

Established in 1994, we are the leading web services company in Italy. Our main areas of expertise include Hosting and Domains, Trust Services, Cloud, and Data Center services. We operate in key European markets such as France, England, and Germany, and we hold a leadership position in the Czech Republic and Slovakia, with a strong presence in Poland and Hungary.

As a Group, we are committed to contributing to the country's digital transformation by aligning our daily efforts to support citizens and businesses with the best technologies while maintaining utmost respect for the environment. Customer satisfaction is the focal point of our daily work. Our goal is to provide the best possible service with quality, honesty, availability, and transparency.

We believe in teamwork, collaboration, loyalty, and integrity.

Your Role

You will be part of the Aruba Group, specifically within the Namecase division, as an Inside Sales & Support Specialist. You will collaborate with a team of 2 people, currently engaged in both sales and customer support activities through tickets and emails. The focus market includes domains, brand protection, and solutions for digital presence (site builder, email, hosting) worldwide.

Specifically, you will:

  • Manage the remote sales and support process for clients.
  • Handle negotiations related to the purchase of domains and developed websites.
  • Conduct analyses to determine the economic value of domain names.
  • Assist clients in determining the best strategies to protect their brand online.

You are the ideal candidate if you have:

  • Native English proficiency.
  • Results-oriented with strong problem-solving skills.
  • Teamwork attitude.
  • Excellent communication and interpersonal skills.
  • High organizational and flexibility levels.
  • Leadership and proactiveness.

What We Offer:

  • Continuous training with structured induction plans for new hires and specific paths based on role/area.
  • Possibility of agile working if applicable to the role, thanks to the company's applied policies.
  • Smart and collaborative environment.
  • Opportunities for professional growth.
  • Restaurant tickets.

Workplace: Italy

Possibility of remote work.

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