Training Manager - Health & Safety
Sales
With over 30 years’ experience, GVS Group is one of the world’s leading manufacturers of filters for application in the Medical, Laboratory, Automotive, Appliance, Safety and Building Filtration sectors. The origins of GVS initially focused on medical filters for blood and IV solutions. Today GVS provides a wide range of innovative products, including standard and custom devices for laboratory filtration, anesthesia, intensive therapy, and respiratory medicine.
The corporate headquarters of the GVS Group is located in Italy and has business units across Argentina, Brazil, China, India, Italy, Japan, Malaysia, Mexico, New Zealand, Romania, South Korea, Thailand, Russia, Turkey, UK, USA, and Vietnam.
The corporate headquarters of the GVS Group is located in Italy, has business units worldwide and produce Respirators in the USA with its subsidiary in Detroit, Royal Oak, Michigan, GVS-RPB (Ex RPB Safety). We believe that our teamwork comes from being able to work together in our modern open office environment at our Royal Oak, Michigan location, while we connect virtually with our teams in Italy, New Zealand, and other regions of the world.
GVS-RPB is the market leader in the USA for Blasting Respirators and a challenger brand for high quality PAPR and tight fitting Elipse and Integra Half Masks respirators.
We are a globally trusted brand, devoted to helping workers get home safely to the things in life that matter most. You are expected to work closely with the Customer Experience Manager to ensure the values of GVS are carried through to all. You are required to provide superior service and support to GVS staff and customers. The objective is to increase product knowledge and brand awareness.
Training Manager
This is an on-site office job opportunity. The training manager will work in office with internal employees, travel to regional offices, and contact national and international customers (virtually) on training of the company products. This opportunity will be spent majority of the time working with people.
Duties/Responsibilities:
- Contribute to the organization by planning, delivering, and administering training programs on company products
- Required to be an expert on company products to conduct virtual and on-site training to customers and internal employees
- Develop and optimize training material with instructions on company products
- Train internal employees and new employees on company products (on-site)
- Train customers about company products and how they are appropriately used (virtual and on-site)
- Communicate with customers to ensure that all needs are met, and product information is understood
- Confidently answer questions and concerns from customers about products
- Train new sales employees on training program and how to effectively train customers on company products
- Create tools such as video to widespread training on the products
Required Skills/Abilities, Education and Experience:
- Minimum of two years’ experience working in customer service/sales/marketing environment (PPE manufacturing experience would be a strong plus)
- Must possess excellent interpersonal, written, and verbal communication skills
- Must have previous track record of planning and implementing successful training programs
- Computer literacy (specifically Microsoft Office)
- Ability to plan, multi-task and manage time effectively
- Bachelor’s Degree (Required)
We believe that a diverse and inclusive workforce is a lever to running a sustainable and successful business. We are dedicated to creating an inclusive environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We strongly encourage your application, as we value the perspective, experience and potential you could bring.