Albania

SALESFORCE SENIOR CONSULTANT

For our offices in Tirana

Assist Digital is a Customer Experience Management Company. We provide end to end services blending human and artificial intelligence to improve our customer’s business performances.

For our offices in Tirana, we are looking for a Salesforce Senior Consultant to make a significant impact in the fast-growing world of CRM consulting.

Who are you?

We are seeking a highly skilled and experienced Salesforce Senior Consultant to join our dynamic team. The ideal candidate:

  • is a seasoned Salesforce professional (4+ years of experience) with a strong background in the administration of the platform, including topics such as screen and record-triggered flows, custom metadata types, formulas, etc.
  • has a deep understanding of Salesforce architecture, as well as excellent problem-solving and communication skills
  • is adept at collaborating with cross-functional teams and providing strategic guidance to clients
  • has at least 2 Salesforce certifications (such as Administrator, Sales Cloud Consultant)
  • possesses excellent knowledge of the English language (written and spoken)

Nice to have:

  • Knowledge of the German language
  • Further Salesforce Certifications such as Field Service Lightning, CPQ, etc.
  • Experience with CI/CD dev ops strategies

What will you do?

  • Salesforce Implementation: Work on end-to-end multi-cloud Salesforce implementation projects, from requirements gathering to system design, configuration, testing, and deployment.
  • Customization and Optimization: Customize Salesforce solutions to meet client needs, ensuring optimal performance and scalability. Identify opportunities for system enhancements and lead initiatives to optimize existing implementations.
  • Consulting and Advisory: Work closely with clients to understand their business requirements and objectives. Provide strategic guidance on Salesforce best practices, recommend solutions, and assist in the development of roadmaps for Salesforce adoption.
  • Technical Expertise: Serve as a subject matter expert on Salesforce products and technologies. Keep abreast of the latest Salesforce releases and features.
  • Collaboration: Collaborate closely with cross-functional teams, including developers, administrators, and project managers, to deliver high-quality Salesforce solutions. Communicate effectively with the project team to ensure alignment with goals and timelines.
  • Documentation: Create and maintain comprehensive project documentation, including design specifications, user manuals, and test plans.

What do we have to offer?

  • Challenging Projects: Join a dynamic and international team and work on challenging and rewarding Salesforce projects for diverse clients across industries.
  • Professional Development: Access ongoing training and development opportunities, such as our Salesforce certification study groups, to enhance your Salesforce skills and stay at the forefront of industry trends.
  • Collaborative Environment: Be part of a collaborative and supportive work environment that values innovation, teamwork, and individual growth.
  • Career Growth: Take advantage of opportunities for career advancement within a growing and dynamic organization.
  • Hybrid workplace with flexible working hours.

Assist Digital for 2022 received "Best Customer Experience Company" award in Albania.

#CustomerIntimacyAtScale

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