Salesforce Senior Consultant
Assist Digital is an international company providing end-to-end customer experience services to global brands. For more than 20 years we have been combining human and artificial intelligence to turn every contact into a valuable opportunity.
People are the focus of our projects and our everyday life. We therefore create an open and collaborative work environment, where every potential is brought out, sharing skills and experiences. We achieve excellence, sustainable and innovative goals together, leaving a positive impact in the territories in which we operate.
We have offices in Milan, Rome, Naples, Lecce and we are open to full remote work.
We are looking for a Salesforce Senior Consultant in order to organize a strategic Team who will support the European Salesforce Growth.
Who are you?
- You have several years (4+ years) of practical experience in the technical implementation and administration of Salesforce
- You want to take on responsibility and are up for more complex multi-cloud projects
- You have good knowledge of the common processes in the areas of sales, service and/or marketing
- You have practical experience in requirements analysis and solution design as well as in recording and optimizing business processes
- You enjoy successfully leading a distributed project team and carrying out project controlling
- Occasional business trips are no problem for you
- You have an excellent knowledge of English language (written and spoken)
- A Good Knowledge of German language will be considered a preferential requirement.
What will you do?
- You will be involved in the project life cycle: Customer support, requirements analysis, design, implementation, testing to manage project end-to-end
- You will analyze, design and optimize existing processes and requirements of our customers for the implementation of Salesforce products
- You will take over project management tasks (partial/overall project management depending on the complexity of the project) and are responsible for the controlling and quality management of the Salesforce (partial) projects for which you are responsible.
- You will support our sales department in the preparation of offers (e.g. conception of the solution, cost evaluation, etc.) with your technical expertise.
#Human Skills
- Strong results orientation and internal drive to get things done
- Good organized and logical approach to solving problems
- Good communication skills to develop strong relationships with all key stakeholders
- Good team player and a clear communicator, both written and verbal.
- Positive “Can do” approach.
What we offer?
- A growth path aimed at improving your professionalism
- Ticket Restaurant
- Full Remote Working
- Training programs
- Stimulating, work environment with heterogeneous teams and opportunities to expand your knowledge