Salesforce Project Manager
Assist Digital is an international company providing end-to-end customer experience services to global brands. For more than 20 years we have been combining human and artificial intelligence to turn every contact into a valuable opportunity.
People are the focus of our projects and our everyday life. We therefore create an open and collaborative work environment, where every potential is brought out, sharing skills and experiences. We achieve excellence, sustainable and innovative goals together, leaving a positive impact in the territories in which we operate.
We have offices in Milan, Rome, Naples, Lecce and we are open to full remote work.
We are looking for a Salesforce Project Manager in order to organize a strategic Team who will support the European Salesforce Growth.
Who are you?
- You have at least 5 years of experience in SF and IT/CRM international projects
- You’re able to work on projects which cover multiple countries, languages, and cultures
- You have good knowledge and operational experience in project management (methodologies and tools) of Salesforce projects
- You have experience of managing third party suppliers
- You are confident in stakeholder management with strong communication and influencing skills
- You have experience of business change process improvement projects
- You have at least 2 Salesforce certifications and Project Management Certifications
- You have an excellent knowledge of English language (written and spoken)
- A Good Knowledge of German language will be considered a preferential requirement.
What will you do?
- You will manage on international projects
- You will deliver the project as per the agreed scope and the Salesforce implementation strategies
- You will Manage and align of all key interdependencies with international program workstreams
- You will control and manage the project budget control
- You will produce all key project documents to control and manage projects
- You will ensure project team to deliver projects on time, cost, and quality
- You will produce highlight reports and facilitation of all required governance boards
- You will work with Business Change Manager to ensure that business stakeholders are fully engaged in meeting the programs timelines and deliverables.
- You will manage the day to Day project workstream leads and business managers
#Human Skills
- Strong results orientation and internal drive to get things done
- Good communication skills to develop strong relationships with all key stakeholders
- A team player and a clear communicator, both written and verbal.
- Positive “Can do” approach.
What we offer?
- A growth path aimed at improving your professionalism
- Ticket Restaurant
- Full Remote Working
- Training programs
- Stimulating, work environment with heterogeneous teams and opportunities to expand your knowledge
Assist Digital in 2017 and 2021 obtained certification as Great Place to Work in Italy.
JOIN US!
#ThinkDigitalThinkAssist
“With a view to enhancing diversity and fighting for equal opportunities, this announcement is addressed to all candidates without any kind of discrimination."
The company Assist Digital spa is the data controller of the personal data. The data that the Company intends to process are: A) Personal data; B) Information about educational career, professional situation and field of expertise; C) Specific data: health data, data revealing racial or ethnic origin, political opinions, trade-union membership, religious or philosophical beliefs. The legal basis for points A and B is the performance of pre-contractual measures pursuant to art. 6, letter B) of the GDPR.The legal basis for point C is your express consent pursuant to art. 9 of the GDPR. The collected data will be processed to carry out the research, selection and evaluation of the personnel in order to manage your application with reference to a specific job advertisement and to manage your spontaneous application. In the event that you have provided your data by applying to a job advertisement, such data may also be processed for future selections after the explicit consent sent together with the curriculum or subsequently given. Your data will be kept for the time strictly necessary to fulfill the above mentioned purposes and in any case for a period not exceeding 36 months unless you withdraw, at any time, your consent to the processing of your data. In any case, your data may be processed due to legal obligations and in the exercise of certain rights before the Courts by the Company. You, as data subject of the processing of personal data, may exercise at any time the rights expressly granted by the European Regulation, and in particular: Right to access personal data (art. 15): Right to rectification (art. 16), Right to erasure (art. 17) , Right to restriction of processing of personal data (art. 18), Right to data portability (art. 20), Right to object (art. 21) Right to lodge a complaint with the competent supervisory authority, Right to withdraw consent . If you wish to exercise the rights listed above, please find here the address of the Controller: Via Angelo Inganni n. 93 Milano Italy or the e-mail address: Dpo.Assist@assistdigital.com. The company Assist Digital spa , considering the protection of personal data of the interested parties to be of the utmost importance, has appointed a data protection officer (DPO) who can be contacted by writing to the e-mail address Dpo.Assist@assistdigital.com for any issue concerning the protection of personal data.